CommunityCommands is a plug in for AutoCAD which monitors user input and makes recommendations on commands which the users may benefit by using. The plug in first records all the users commands. Typically, all the users in an organization will use the system. After a set amount of time, a algorithm will compare all the users most commonly used commands. Then the add on will offer suggestions to the users of commands unobtrusively, so as not to interrupt the work flow. Commands were analyzed to try to make sure they were "good" by being useful to the user and not "bad" by being irrelevant or obsolete. This system was tested small scale and found typically favorable results.
To be honest, I've never really given much thought to making suggestions to the user. Typically with software you see the "tip of the day" or a suggestion quickly read or ignore it. It can being annoying if it inconveniences you. This is very unique idea which allows you to get feedback at your leisure.
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